Frequently Asked Questions

  • We make everything here in England, partnering with talented artisans and making every effort to minimise our environmental impact. Our lampshades are hand made from fine-quality card or cotton, and decorated in our London studio with natural and low-VOC paint, thoughtfully chosen to give off a warm hue and allow the colours to come through when the lamp is both on and off. 

    To ensure a beautiful finish from every angle, the metal frames on the inside of the lampshades are made with an antique bronze finish to complement the chocolate, denim, seville orange and paper bag brown lampshades. A neutral white frame is used for the pale cream collection. Bespoke frame colours are available on request. 

  • Generally, our lead time is around three weeks. It can vary for different designs so please check the details on each product page. If you need a quicker turnaround – do get in touch as we can often accommodate more urgent requests. For bespoke lampshades and larger projects, we’ll always agree on a delivery timeline at the beginning of the project. 

  • Yes, we are able to ship worldwide. Please contact us for shipping fees. International customers are responsible for payment of local duties/import taxes.  

  • We do! Please contact hermione@humlondon.com to sign up. 

  • Our core silhouettes include standard empire lampshades and cone-shaped lampshades. Full details and dimensions can be found in our Size Guide. 

    All of our lampshades are handmade in England, so we can make bespoke shapes and sizes too — please get in touch to discuss your requirements.

  • Standard Fittings: All of our lampshades are designed so that they fit both British (B22) and European (E27) bulb holders. They come with a fixed gimbal fitting and include a removable reducer ring—simply pop it out if your lamp has the larger European fitting.

    Pendant Fittings: We also offer pendant fittings for lampshades designed to hang from the ceiling or be used with downward-facing wall lights. These also come with a removable reducer ring. Please note that bulb holders and fixtures are not included.

    Candle Clip Fittings: Available for our XS lampshades (and others on request), these fittings sit directly onto the bulb, making them ideal for many wall sconces and chandeliers. We’d always recommend checking with the maker of your wall light to see what fitting they suggest. 

    If you can’t see your desired fitting and size combination online — please get in touch to place your order.

  • We’d always recommend checking with the maker of your wall light to see what fitting they recommend. Generally, downward-facing wall lights require a pendant fitting. Upward-facing wall lights work with either our standard gimbal fitting or a candle clip fitting. 

  • Yes, we're able to make any of our lampshades with American fittings. Please get in touch via email to place your order.

  • As all of our lampshades are made to order, we’re unable to accept returns. If you're unsure which size to choose, our Size Guide has handy tips to help. We're also happy to answer any questions you might have, by phone or email.

    If you'd like to see samples before purchasing, you're very welcome to visit our studio in Battersea, London. We can also post samples to trade clients—please contact hermione@humlondon.com to arrange this.

  • To keep your lampshade looking its best, use a clean, dry microfibre cloth or a feather duster to gently remove dust.

 

Get in Touch

We’re always happy to help with any questions you might have — get in touch via hermione@humlondon.com.